LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

OXUyY3hxNkRPMnhTSnNCem5ZZktlcEhsS2c9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Steris Corporation

Director, International Tax Job at Steris Corporation

 ...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Director, International Tax is responsible for the oversight and management... 

Securitas

Central Oahu Retail Security Officer Job at Securitas

 ...Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and...  ...culture, help define who we are and guide our actions. No experience necessary! If you have retail, food service or hospitality... 

Activ8 Recruitment & Solutions

Corporate Sales Rep. (Semiconductor/Manufacturing company) (CA/YM) Job at Activ8 Recruitment & Solutions

 ...A semiconductor company is seeking a Corporate Sales Rep join their team in Tempe, AZ . This position is responsible for working...  ...period ), excellent benefits, plus bonus, and 401k. ***Basic Japanese skills preferred but not required. **** Corporate Sales Rep... 

Amazon.com Services LLC

Systems Development Engineer, Amazon Robotics R&D - Engineering Job at Amazon.com Services LLC

 ...DESCRIPTION Amazon Robotics is seeking a System Development Engineer with Python and Bash programming expertise to join our team and help shape the future of our software delivery pipeline for one of the world's largest robotics fleets. In this role, you will heavily... 

City of Dover

25-011 Police Officer Job at City of Dover

 ...abilities to perform the essential functions/duties of the position. The ability to receive certification by the New Hampshire Police Standards and Training Council within 6 months of appointment. The preferred qualifications for selection are as follows: ~ Completion...