Job Description

Job Description

Job Description

Dental Office Manager Assistant: Pediatric Dentistry of Valley Stream

Sign on Bonus: $3,500

This position earns $26 - $32/hour plus BONUSES, with conversion to salaried depending on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Aflac, Sign-On and Referral Bonuses, and more.

Job description

The Assistant Dental Manager plays a vital leadership role by supporting the Office Manager and working alongside clinicians to ensure efficient daily operations, a cohesive team culture, and excellent patient experiences for children and their families. This position requires strong communication, attention to detail, and the ability to lead by example across all areas-scheduling, patient workflow, billing, documentation, collections, compliance, and staff development.

You'll help ensure the practice operates efficiently and meets or exceeds production, revenue, and compliance goals while maintaining a positive, collaborative environment rooted in servant leadership.

• Practice Performance & Compliance:

  • Understand and track key performance indicators (KPIs) including:

    • Revenue/Production

    • Variable expenses

    • Labor allocation and payroll

  • Assist in identifying solutions to meet or exceed monthly practice goals.

  • Support inventory oversight, vendor relations, and general office supply needs.

  • Adapt to and support change, especially in implementing new systems or company-wide initiatives.

• Leadership & Team Development:

  • Foster a culture of open communication and accountability across all team members.

  • Lead daily huddles to align staff with daily priorities, share updates, and address challenges.

  • Serve as a first point of support for both clinical and administrative staff-resolving concerns with empathy and logic.

  • Train and support new and existing staff to ensure competency with systems, policies, and protocols.

  • Consult with HR regarding performance concerns; assist in implementing performance plans when needed.

• Operations & Patient Experience:

  • Monitor patient scheduling, ensure smooth daily workflow, and help minimize wait times for families.

  • Ensure all practice data-clinical documentation, treatment notes, and billing-is accurate and completed daily.

  • Help manage insurance eligibility checks, benefit-cost sharing interpretation, and coordination of patient financing.

  • Actively support positive, family-friendly interactions with patients and parents.

  • Maintain compliance with HIPAA, OSHA, and pediatric-specific regulatory requirements.

Qualifications

• Minimum 3 years of experience in a dental or medical leadership role (pediatric dental preferred)

• College degree preferred; advanced healthcare certifications a plus

• Strong knowledge of:

  • Servant leadership and team-building techniques

  • Dental insurance processes and benefit-cost sharing

  • Dental patient engagement systems and communication platforms

  • Daily closeout practices, including clinical note review and billing accuracy

• Proficiency in dental software (e.g., Dentrix), EMR systems, and insurance platforms

• Excellent organizational and multitasking skills in a fast-paced pediatric environment

• Computer proficiency required: Microsoft Office (Excel, Outlook, Word), Windows OS

• Experience with telecommunications systems and general office equipment

Job Type: Full-time

Benefits:

• 401(k)
• Dental Insurance
• Flexible spending account
• Health Insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule

• 8-hour shift

Language:

• Spanish (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office: 3 year (Required)

Ability to Commute:

• Valley Stream, NY 11580 (Required)

Ability to Relocate:

• Valley Stream, NY 11580: Relocate before starting work (Required)

Work Location: Onsite

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